Tag Archives: Consumer Lifestyle Hierarchy

Mailboxes and General Stores: What Year is This?

Are mailboxes and general stores new/old solutions for contemporary service?   For one, the mailbox is answering the call for delivery of online purchases.   Amazon is now teaming up with Staples, Radio Shack, 7-Eleven and Albertsons for its Amazon Locker Service.  The physical retailers will install Amazon lockers in their stores, allowing customers to buy from  Continue Reading »

Process Over Products

As we have been discussing, consumers now trust their shopping “process”, which includes things such as comparison shopping, blog reviews and friend queries more than they trust any specific product or brand.   Yabbly  is a new community-based question and answer Website and app  which allows consumers to receive feedback on potential purchases from others who  Continue Reading »

Suburban History

It doesn’t get much more meta than this.   Kansas museum officials have proposed spending $34 million to create the National Museum of Suburbia in Overland Park.   One of America’s quintessential (and economically successful) suburbs is going to build a museum of the suburbs.  Is America ready to put the idea of “suburbs” in  Continue Reading »

Bigger is No Longer Better

Is “too big to fail” in retailing becoming “too big is failing”?   For the past few years, we have written about the ways in which consumers have gained control over their shopping experience, and one of the results of that control is the beginning of the end of the big-box era  (see, “The Consumer  Continue Reading »

The Penney Experience

J.C. Penney CEO Ron Johnson has outlined his plans to make the retailer a “mall within a mall,” including in-store shops and a central “town square.”  In August, the company introduced free haircuts for kids for the back-to-school period. In the Levi’s shop denim bar, J.C. Penney has added iPads.   Store traffic in the  Continue Reading »